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Google Classroom assigned document is not accessible by teacher or student

Modified on: Fri, Aug 26 2022 10:21 AM

The problem

Occasionally a Google classroom file may become corrupted with neither the teacher or student able to open the file.


Identifying the problem

A student sees an assigned document as "Drive File Unknown File" as shown in the below screenshot.


Resolving the problem


Have the student follow these steps to resolve this issue:


1) Click the X to delete the file


2) Click "Make a copy"


The file should then be recreated and available to the student and teacher to access.

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